Privacy Policy
This Privacy Policy explains how Superior Door ("Superior Door," "we," "us," or "our") collects, uses, and shares information when you visit superiordoorofidaho.com (the "Site") or contact us for products, service, or a quote. By using the Site, you agree to the practices described here.
If you have any questions about this policy, you can reach us using the contact information at the bottom of this page.
Information We Collect
Information you give us. When you fill out a form on our Site, request a quote, schedule service, or contact us by phone or email, we collect the details you choose to share. That usually includes your name, phone number, email address, service address, and a description of the work you need. We use this information to respond to you and to provide the products and services you ask for.
Information collected automatically. Like most websites, our Site collects some technical information automatically when you visit. This may include your IP address, browser type, device information, the pages you view, how you arrived at our Site, and the date and time of your visit. This data is collected through cookies and similar technologies, and it helps us understand how the Site is used so we can keep it working well.
Cookies and Tracking
Our Site places cookies on your browser to keep the Site running and to measure traffic. We may also use third-party analytics tools, such as Google Analytics, to learn which pages people visit and how they found us.
Cookies are small text files stored on your device. You can control or delete cookies through your browser settings, and our Site may show a cookie banner that lets you accept or limit non-essential cookies. If you turn cookies off, some parts of the Site may not work as expected. To opt out of Google Analytics across all sites, you can install Google's opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
How We Use Your Information
We use the information we collect to:
Respond to your questions, quote requests, and service requests
Schedule and complete installation, repair, or maintenance work
Send appointment reminders, invoices, and follow-ups related to your service
Improve our Site, services, and customer experience
Send occasional updates or promotions, if you have asked to receive them
Meet our legal and recordkeeping obligations
How We Share Information
We do not sell or rent your personal information.
We share information only with the service providers that help us run our business and our Site, and only as needed for them to do their work. These may include:
Our website host and platform provider
Analytics providers (such as Google)
Tools we use to manage scheduling, customer records, email, or invoicing
These providers handle your information under their own privacy policies. We may also disclose information when the law requires it, or when needed to protect the rights, property, or safety of Superior Door, our customers, or others.
SMS and Phone Messaging
When you provide your mobile phone number and opt in to receive text messages from Superior Door, we may use your number to send you relevant communications.
• We may send you appointment reminders, service updates, account notifications, and promotional offers, depending on your preferences and consent.
• Message frequency may vary.
• Message and data rates may apply.
• We do not sell or share your mobile information with third parties, including affiliates, for their own marketing purposes.
• You can opt out of SMS messages at any time by replying STOP, and no further messages will be sent.
• For help, reply HELP or contact us directly.
• Your consent to receive marketing messages is not a condition of purchase.
Third-Party Links
Our Site may link to other websites, such as manufacturers or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing information with them.
Data Retention
We keep your information for as long as needed to provide our services, maintain our business records, and meet our legal obligations. When we no longer need it, we take reasonable steps to delete or secure it.
Security
We use reasonable measures to protect the information we hold. No method of transmitting or storing data is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by Idaho law.
Your Choices
You can opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly. You can also ask us to update or delete the contact information we have for you, and we will do so unless we are required to keep it for legal or business reasons.
Some states have passed consumer privacy laws that give residents additional rights, such as the right to access or delete personal information. Idaho has not enacted a comprehensive privacy law, but if you live in a state that has one, you may contact us to exercise any rights available to you under that law, and we will respond as required.
Children's Privacy
Our Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.
Do Not Track
Some browsers offer a "Do Not Track" setting. There is no common standard for how websites should respond to these signals, so our Site does not currently respond to them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after any change means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Superior Door 473 Hankins Rd S Suite 2 Kimberly, ID 83341 Phone: (208) 734-4657 Email: office@superiordoorofidaho.com